USA subscription boxes are charged a flat fee of $8.97. Canada boxes are charged actual shipping costs and may be subject to duties upon delivery. Other store items' shipping rates are based on weight by the carrier. You have the option to select your preferred shipping method and carrier at checkout. In addition, Local Pick up is an option for those local to 17356. Use Promo Code LOCAL at checkout to pick up locally.
If you order today, your first subscription box will ship on the next 18th day of the month and every month following on the 18th day of the month. If you're a subscriber, your orders will renew every month on the 5th of the month. All other store orders ship within 2-5 business days following check out.
Only customers who purchase items in the state of Pennsylvania will be charged sales tax. Tax amounts are based on your shipping location and vary by county. Our website automatically calculates sales tax when you enter a shipping location. International shipments may be subject to duties upon delivery.
Your accounts will be charged within 24 hours of completing checkout for your non-subscription order, and your first subscription order. Monthly subscription boxes are charged on the 5th each month following your first order.
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click “My Account” at the top of the page. When you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay. You may not cancel orders after they have been shipped.
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Manage Subscription". From there, you may cancel your subscription. Note that cancelled monthly JoyFilled box subscriptions cannot be reactivated, but rather you must rejoin the wait list for an opening or open launch. You can also access "Manage Subscription" from your order confirmation email.
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.